Your patients are on WhatsApp. And they're not waiting around.
When a patient messages your clinic on WhatsApp and nobody replies for hours, they don't wait. They message the next clinic in their contact list. It's that simple and that expensive.
That is why Senally exists.
Senally builds WhatsApp automation systems designed specifically for independent dental surgeries, aesthetic clinics, skin clinics, and medical spas in Sri Lanka. Instead of leaving patients on read or relying on your front desk to manually reply to every message, Senally answers instantly in English, Sinhala, and Tamil, 24/7, and books appointments directly into your calendar without any staff involvement.
Every patient message gets an answer. Every time.
Zero Missed Messages
Every patient message gets an instant reply, even at midnight, on Poya days, or when your whole team is in consultations.
Speaks Your Patient's Language
Fluent in English, Sinhala, and Tamil, including the Singlish and Tanglish phrases your patients actually type on WhatsApp.
Books Directly Into Your Calendar
Appointments lock into your Google Calendar automatically the moment a patient confirms. No manual entry, no double-bookings.
Set Up in 7 Days, Hands-On
You work directly with the person building your system. No account managers, no drawn-out timelines, no guesswork.
Your team went to school to care for patients, not to spend hours replying to WhatsApp messages.
We handle the WhatsApp inquiries so your staff can focus on what matters most: the people sitting right in front of them.
It started with a phone that wouldn't stop ringing.
"A clinic's phone line is the front door to patient care. No patient should ever feel ignored, and no clinic should lose a booking because their staff was already busy helping someone."
Senally started from a simple observation: clinic WhatsApp numbers in Sri Lanka were being overwhelmed.
Patients were messaging about doctor channelling times, procedure fees, and appointment slots, but receptionists were too busy with patients face-to-face to respond in time. Those unanswered messages meant lost bookings. And those lost bookings meant real revenue walking out the door.
The off-the-shelf chatbots and generic services weren't any better. They couldn't handle Sinhala or Tamil, got confused by simple clinic questions, and made patients feel like they were talking to a machine.
That's why Senally exists: a clean, straightforward WhatsApp automation built specifically for Sri Lankan clinics, trained on your exact doctor roster, procedure fees, and channelling rules, so every patient gets a helpful reply the moment they message.
Book a free 15-minute setup call.
Tell us about your clinic and we'll show you exactly how Senally fits into your existing WhatsApp setup. Live in 7 days with no disruption to your team.